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Hotels & Lodging: Front Desk & Reservations Certificate

Be the Warm Welcome That Turns a Stay Into a Story.

 Every great hotel experience starts at the front desk—with a smile, a helpful hand, and someone who makes guests feel at home. If you love connecting with people, solving problems, and creating moments that matter, this course will prepare you for a career where hospitality meets opportunity.

The Hotels & Lodging: Front Desk & Reservations Certification Course offers a professional foundation in front office operations, reservation systems, guest service, and hotel management. You’ll gain real-world skills, confidence, and insight to thrive in entry-level and supervisory roles across resorts, hotels, and boutique properties worldwide.


🏨 What You’ll Learn:

  • Front desk procedures and check-in/check-out workflows

  • Reservation systems, property management software (PMS), and online bookings

  • Customer service excellence, conflict resolution, and upselling techniques

  • Hotel departments, industry terminology, and team coordination

  • Professional etiquette, grooming, and guest experience best practices

Through scenario-based learning and hospitality standards, this course empowers you to become the face of comfort and consistency in a fast-paced, rewarding field.


🎓 Ideal For:

  • Students pursuing hospitality and tourism careers

  • Job seekers entering or re-entering the workforce

  • Hotel or resort staff seeking advancement

  • Anyone passionate about creating a welcoming environment for others


💡 Why This Course?

Because first impressions matter—and so do the people who create them.
This course helps you build not just a career, but a reputation for service, excellence, and genuine human connection.


💼 Course Tuition: $3,299 | Secure your spot with a $275 deposit


[📩 Learn More] [📅 Schedule a Call] [📝 Enroll Now]

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