HOSPITALITY AND TOURISM MANAGEMENT

Certification Program

The Hospitality & Tourism Management Certification Program introduces the dynamic world of hospitality, lodging, travel, and events. Participants gain essential knowledge of business fundamentals, operational systems, and service excellence that drive success in today’s experience-driven economy.

This six-month accelerated pathway provides both academic mastery and industry certification, preparing students for direct entry into the workforce or continued study at the college level.

SOTAT Mastery Certificate + AHLEI Certification

The industry is one of the largest employers in the United States — representing more than 1.4 million jobs in Texas alone — and offers diverse career opportunities across four major sectors:

Food & Beverage: Restaurants, catering, and culinary management
Lodging: Hotels, resorts, and guest services
Travel & Tourism: Airlines, cruise lines, tour operations, and destination management
Entertainment & Events: Meeting planning, conventions, festivals, and sports tourism

Course Details:

Format: In-Person Length: 6 Months Duration: 24 weeks (6 months). ⏱ Total Hours: ~192 hours

Curriculum & Certification Pathway $6,929 per semester

Program Structure: 6-Month Accelerated Model

Learning Outcomes & Experiential Learning

Work Base Learning

Introduction to Hospitality & Tourism Management (AHLEI Unit 1)
- Understanding industry structure and guest service principles.
Hospitality Today: An Introduction
- Exploring global trends, leadership, and sustainability in hospitality.
Supervision in the Hospitality Industry (AHLEI Unit 2)
- Managing people, processes, and performance.
Sustainable Tourism & Guest Experience Design
- Building eco-conscious and culturally responsible service models.
Event & Lodging Operations
- Front-desk, event logistics, and operations management essentials.
Workforce Readiness & Capstone Internship
- Resume development, career por

Demonstrate exceptional customer service through communication and empathy.
Apply financial and operational knowledge to real business scenarios.
Exhibit leadership and teamwork in multicultural environments.
Analyze challenges and make informed, data-driven decisions.
Incorporate sustainable practices and global ethics in service delivery.
Utilize hospitality technology systems for efficient operations.

Through hands-on training, site visits, and internships, students apply classroom learning in real hospitality settings.

Partnerships with leading organizations provide mentoring, tours, and internship opportunities.

Frequently Asked Questions

Authorized

Eligible Training Provider with Workforce Solutions

Approved

School of Travel and Tourism is Approved for training by The Texas Workforce Commission.

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